Customer care at Punt | 4.5 / 5

If you’re looking getting wider games products or maybe more specific niche classes, websites for example Inspire Las vegas or Large 5 might possibly be a better fit.

The platform also provides a listing of service alternatives as compared to the things i usually see within personal casinos. You really have alive speak, current email address, as well as a telephone line-which is rare contained in this space. I didn’t have to make sure my personal account or make a purchase in order to rating let, that we preferred, because the certain opposition require that you purchase a bundle just before opening the fresh new real time talk.

The newest real time speak feature is obtainable in the brand new spot from the fresh monitor, and although it begins https://casino77uk.com/au/no-deposit-bonus/ with a good chatbot, it does an excellent jobs away from pointing you to useful blogs or escalating what things to a genuine people if needed.

However, peoples service isn’t really offered 24/eight, that has been a little frustrating. The assistance group is effective while in the business hours on the weekdays, and if Used to do affect them, they were prompt and you will elite.

In addition enjoyed the help articles as these are not only short FAQ blurbs-they take you step-by-step through well-known difficulties with screenshots and you may action-by-step tips. Additionally there is a faithful label line when you are which have fee problems, and therefore adds a little extra peace of mind when money’s in it.

How quickly did I have an answer?

We checked the help program which have a bona fide question in the my Sc redemption reputation. We earliest made use of the chatbot, and therefore provided me with an over-all blog post from the redemption timeframes. That has been helpful, but We however got a specific matter, and so i expected to speak with individuals. As it was during business hours for the a saturday, I became connected to a real time agent in two minutes.

The fresh representative are respectful, verified you to definitely my personal demand was at progress, as well as provided me with a projected commission date. I didn’t end up being hurried or brushed away from-these people were indeed useful, and therefore isn’t really one thing We take for granted in this place.

Exactly what are most other participants saying regarding Punt?

You will find pulled a close look at the just what pages need to say on the Punt. Since the there isn’t any cellular application, an informed supply of societal viewpoints I could pick is actually to the Trustpilot.

To your Trustpilot, Punt Social Gambling establishment possess a twenty-three.8. That is a decent rating, even if not quite for the quantity of more established public gambling enterprises for example Chumba and you will Gambling enterprise.

Immediately after evaluation Punt, We arrived away mostly content-however, there are a handful of some thing I do believe was ideal. The online game assortment is actually big, with over 1,000 headings available. I attempted anything from NoLimitCity slots to help you Yellow Tiger’s jackpots and you may discovered a few titles that have been really fun to experience. The new sweepstakes gambling enterprise has a stronger live agent part-I starred a few give away from blackjack you to definitely streamed without any lag.

Exactly what stood away really if you ask me try the newest easy build. Even when there’s absolutely no mobile software, this site piled very fast back at my cellular phone. The fresh new browser unit frankly felt convenient than simply even some apps You will find checked out.

While i signed up, I’d 2 Sweeps Gold coins and you can 1,000 Gold coins free-of-charge. This zero-deposit bonus away from Punt Personal Gambling establishment try enough to initiate investigating the website versus purchasing one thing.

That being said, not everything you smack the e kinds a little sluggish-particular products are just lumped together, making it much harder to obtain particular game looks. Customer care are amicable when i had people for the phone, however, they aren’t readily available 24/eight, and this would be frustrating when you yourself have a pressing question to eliminate.

I think Punt deserves trying, particularly if you such as assortment and you may clean structure. It is really not primary, nonetheless it feels as though a personal casino that is in fact seeking to build an effective impression.